Hotbet's Terms & Conditions

Welcome to the hotbet platform. These terms and conditions form a legally binding agreement between hotbet and its users. By using the hotbet website or mobile app, you are automatically deemed to have accepted these terms.

These terms and conditions have been prepared in compliance with applicable laws in Bangladesh. hotbet is an internationally licensed online betting platform operated in a safe, transparent, and responsible manner.

Hotbet reserves the right to update these terms and conditions at any time. You will be notified of any changes via your registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To create an account on hotbet, the following conditions must be met:

• You must be 18 years of age or older. hotbet will immediately close any account found to belong to a minor.
• Each person may register only one account. Multiple accounts are strictly prohibited.
• You must provide accurate and complete information at the time of registration. Incorrect details may result in account suspension.
• For account verification, hotbet may request a copy of your national ID card or passport.
• Keeping your account password confidential is your responsibility. Any unauthorized access to your account must be reported to hotbet immediately.

KYC Verification

As a secure platform, hotbet verifies the identity of all members. KYC documents may be required before withdrawals or for transactions above a certain amount. Accepted documents typically include a National ID card, passport, driving licence, or proof of mobile banking number.

The following rules apply when placing bets on hotbet:

Bet Acceptance & Cancellation

• Once a bet is confirmed, it cannot be changed or cancelled unless hotbet provides that option.
• Hotbet reserves the right to void any bet accepted at incorrect odds due to a technical error.
• If an event is abandoned mid-way, hotbet will settle all related bets in accordance with its established rules.
• Any bet linked to match-fixing or irregular betting patterns will be voided upon detection.

Live Betting

Odds on hotbet's live betting feature update in real time. hotbet is not liable for bets that are not accepted due to connectivity issues or delays. For live bets, if the outcome changes after submission, the last confirmed odds will apply.

Minimum & Maximum Bet

Hotbet sets minimum and maximum bet limits for each market. These limits may vary by event and market, and hotbet may adjust them at any time. A maximum payout limit also applies and is stated in each market's details.

Deposit

Hotbet accepts multiple mobile banking methods for deposits, including bKash, Nagad, and Rocket. Deposits are generally credited to your account instantly. Minimum deposit amounts may vary depending on the payment method.

• Only use payment methods registered in your own name.
• Deposits from third parties are not accepted.
• If you experience a deposit issue, contact support with your transaction ID.

Withdrawal

Your account must be verified before you can withdraw funds from hotbet. Withdrawals are typically processed within 24 hours. Delays may occur due to bank holidays or technical issues.

• Withdrawals can only be made to the same payment method used for the deposit.
• If you have an active bonus, wagering requirements must be met before a withdrawal can be processed.
• For unusual or suspicious transactions, hotbet may place a hold on withdrawals pending verification.

Hotbet regularly offers welcome bonuses, reload bonuses, and special promotions. Each bonus has its own terms and conditions, which are detailed on the offers page.

Wagering Requirement

Withdrawing bonus funds requires meeting the applicable wagering requirement. For example, a BDT 100 bonus with a 5x wagering requirement means you must place BDT 500 in bets before withdrawing. The wagering conditions for each hotbet bonus are clearly stated in the offer details.

• The same bonus cannot be claimed more than once at the same time.
• Any unused bonus will be forfeited once it expires.
• Bonuses may only be used on eligible markets — certain events may be excluded.
• Hotbet reserves the right to void any bonuses credited due to a system error or technical glitch.

The following activities are strictly prohibited on the hotbet platform. If detected, the account will be permanently suspended:

• Multiple accounts: Multiple accounts for the same person or household are strictly prohibited.
• Bonus abuse: Attempting to exploit bonuses by circumventing their terms and conditions.
• Arbitrage Betting: Attempting to exploit odds differences across platforms to guarantee a profit.
• Money Laundering: Using hotbet to launder illegal funds is strictly prohibited.
• System Hacking: Attempting to gain unauthorized access to hotbet's software or servers.
• False information: Submitting false or forged documents during registration or verification.
• Automation: Placing bets or managing accounts using bots or scripts.

Hotbet reserves the right to suspend or permanently close any account for any reason. Account suspension or closure typically occurs in the following situations:

• In the event of a Terms and Conditions violation
• If identity verification has not been completed
• If suspicious activity is detected
• By court order
• At the user's own request

If there is a remaining balance at the time of account closure, hotbet will refund the amount subject to verification, unless it has been forfeited due to prohibited activity. For any disputes regarding account closure, contact support@hotbet.ws.

Hotbet takes responsible betting seriously. We believe betting should be a form of entertainment — and to ensure it never becomes a problem, hotbet has put a number of protective measures in place.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at your convenience.
• Bet Limit: Set your own maximum stake per bet.
• Cooling-Off Period: Use this feature to take a temporary break from betting.
• Self-Exclusion: If you wish to step away from betting for an extended period, consider taking a permanent break.

If you feel you have a problem with betting, please Responsible Gaming Visit the page or contact our support team.

Hotbet is committed to protecting your personal information. To learn how we collect, use, and store your data, please see our Privacy Policyis described in detail at.

Hotbet never sells your data to third parties. Limited information may be shared only for payment processing or legal compliance purposes. All data is secured with SSL encryption.

• It is your responsibility to keep your account information up to date.
• You may request deletion of your data — however, certain information may need to be retained for legal purposes.
• Hotbet uses cookies to enhance the user experience.

Hotbet reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via their registered email or through the platform. The date of the latest update will always be displayed at the top of this page.

For any questions or complaints regarding these terms, please contact the hotbet support team:

• Email: support@hotbet.ws
• Live Chat: Available 24/7 on the hotbet platform
• Response Time: 2–3 minutes on average